Yes, you can authorise someone else to receive the tablet on your behalf. Can someone else receive the delivery for me?
Our delivery personnel will need to verify your NRIC to match the billing address stated in the redemption letter before we release the tablet.ĥ. To ensure the safety of your device, the subscriber must be present to receive the tablet and sign to acknowledge receipt. Can I make arrangements for the tablet to be left in my letterbox, riser, etc.? You can also reschedule with the courier by calling their hotline at 6602 8271 between 9am – 10pm, Mon – Sat for a convenient time for you.Ĥ. There will be a maximum of two (2) additional attempts to redeliver the tablet to you in the next 7 days. What if I am not around during the time of delivery?
The News Tablet will be delivered from Mon – Sat (9am – 10pm).ģ. Sorry, you can’t indicate your preferred timing but we will notify you on the day of the delivery. Can I schedule a specific delivery time (e.g at 12pm)? If you do not receive the SMS from SPH within 7 working days, please contact our customer service team at 6388 3838.Ģ. On the day of delivery, you will receive an SMS or call from SPH ahead of the delivery. You should receive an SMS from SPH within 7 working days from the day of your subscription. If I have opted for home delivery of the tablet, what can I expect next? If you haven’t already done so, we seek your assistance to unlatch the flap of your letterbox in order to facilitate the delivery once you receive notification from us that your area will be converting to letterbox delivery.ġ. We will be converting newspaper deliveries to letterboxes in phases, with different areas scheduled to be converted progressively throughout the rest of this year. We will continue our practice of passing on these delivery charges wholly to our vendors and their workers. This will enable us to maintain the current delivery charges despite our smaller workforce. In order to keep delivery fees affordable for our subscribers, we would like to seek your understanding to allow our vendors to continue delivering the newspapers to letterboxes instead of doorsteps. This means that delivering the newspaper to your doorstep in a timely manner has become increasingly unfeasible. We have also experienced difficulties hiring a sufficient number of local workers to replace them. Our newspaper vendors have been severely affected by manpower shortages as some of their workers have become permanently unavailable after the pandemic. While the circuit breaker has ended, Covid-19 has left a permanent effect on our delivery workforce. Thank you for subscribing to our SPH publications, and for your support throughout the recent circuit breaker period when some of our newspaper deliveries were disrupted. For instance, if you request a conversion on January 16th, your direct subscription with SPH will take effect on March 1st. Your direct subscription with SPH will commence on the 1st day of the month after the upcoming month. Your newspaper delivery will not be interrupted. For instance, if you request a conversion on January 15th, your direct subscription with SPH will take effect on February 1st.įor applications received from 16th – 31st of current month Your direct subscription with SPH will commence on the 1st day of the upcoming month. The below table illustrates when your subscription will commence: Detailsįor applications received from 1st – 15th of current month Your digital access will be given within 24 hours to allow you to read before the official start of your subscription. To subscribe to us directly or find out more about our latest promotions, please click here. You will continue to have the print copy delivered every morning by the same newspaper vendor. To enjoy the All-Digital + Print Package, you have to subscribe directly with SPH.
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